Improving the Customer Experience in the Car Industry
Crystal Voice Data • Apr 19, 2024
At your car dealership you want your clients to be able to get through to you easily and in the way that they choose?
Whether they are buying or selling a car, ordering parts or booking an MOT or service your customers want a personalised experience tailored to their needs. They want to speak with someone with knowledge and expertise about their vehicle or get a reminder a reminder when their vehicle needs a service or a notification when their new car or parts are ready to collect.
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