Improving Client Experience in the Financial Industry
Crystal Voice Data • Apr 19, 2024
Don't let your clients get frustrated when trying to contact you. Their time is precious and they might go elsewhere if you can't respond to their call or message in good time.
Horizon Contact supplies clients with multiple options for getting in touch - telephone, email, web chat. It features automated call back so clients don’t need to wait in a queue and records calls to protect staff and vulnerable customers, there are so many more features.
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Things have changed. Where employees once had to navigate between a number of different applications or systems, they now have access to more unified solutions. Where employees once had to haul themselves into an office to do their work, they now have access to all the tools they need at home. Employees now expect their employers to implement efficient, unified systems that evoke a more modern, streamlined feel akin to that of modern websites or applications. Contact us to make sure your system has it all - flexible, dynamic and unified. https://oal.lu/3Wm5D
Is your business phone system outdated?
Imagine having the power to enhance productivity at your fingertips? With Operator Connect for Microsoft Teams Phone you can assign phone numbers to users right from the Teams admin center, making it a breeze to connect and collaborate. Contact us to find out more information about all the other features. https://oal.lu/9S3FR
