Google Business Profile call tracking: how to keep tracking your calls
Update: Google removed call history from Google Business Profiles on 31 July 2024, so this video dates from then. It's still a useful explainer on why tracking where your calls from comes matters.
Google removed call history from Google Business Profile, so businesses can no longer see detailed call metrics for calls made from their Google listing. That makes it much harder to know which marketing is actually bringing in work.
Crystal Voice Data can give you a dedicated call tracking number for your Google profile, website or contact form. Every call is logged, with full reports and downloadable Excel stats, so you can see exactly where your leads are coming from. Talk to our Cardiff team about adding call tracking to your business phone system.
